DiscoverCX
Solution · Technical Documentation

Transform technical documentation.

Efficient, collaborative, and scalable documentation solutions. DiscoverCX is the only experience platform built for technical documentation.

Senior tech writer mentoring a junior colleague

Outcomes

What changes when you switch.

Built for: Documentation directors, info architects, technical writers

  • 01Single-sourcing and content reuse across products and channels
  • 02Generative AI productivity for writers and SMEs
  • 03Cloud-based CCMS — no on-prem infrastructure to maintain
  • 04Automated DITA publishing pipeline to web, print, and mobile

Capabilities

Everything you need, on day one.

Cloud-based CCMS

Discover CCMS is delivered as enterprise SaaS — secure, scalable, and built for distributed documentation teams.

Structured XML authoring

Author in DITA with full single-sourcing and content reuse. Integrations with Fonto and Oxygen for power users.

Generative AI productivity

AI writing assistant helps authors generate, improve, and standardize content within an enterprise-safe environment.

Automated publishing pipeline

Publish DITA to Discover CX Dynamic Site Server (DSS), static HTML, Markdown, and PDF. Built on the DITA Open Toolkit.

DITA Map Manager

Organize, version, and orchestrate large DITA topic maps with a purpose-built management UI.

Editor of choice

Native support for Fonto, Oxygen Web and Desktop, and Ingeniux Simply XML — a Microsoft Word-based DITA editor for SMEs.

Replaces

MadCap FlarePaligoHerettoAdobe XDMIXIASOFTSide-by-side comparisons →

FAQ

Technical Documentation — FAQ

Does DiscoverCX support DITA?+

Yes. DiscoverCX is fully DITA-compliant with native support for the DITA Open Toolkit, single-sourcing, content reuse, and DITA Map Manager for orchestration. Power users author in Fonto or Oxygen; SMEs can use Ingeniux Simply XML inside Microsoft Word.

What content formats can we author and publish?+

DITA, Word, Flare, HTML, and Markdown for authoring. Publishing targets include the Discover CX Dynamic Site Server, static HTML, Markdown, and PDF — through a single automated pipeline.

Can we migrate from MadCap Flare?+

Yes. Migration from MadCap Flare into DITA or Markdown is part of our implementation services. A dedicated engineer handles conversion of XHTML projects, conditional tags, snippets, and variables.

What's the Product Answers Guide?+

Our buyer's guide for technical documentation teams evaluating modern CCMS platforms. Available on request.

See Technical Documentation live.

A solution engineer walks through your real workflow in 45 minutes.