Transform enterprise knowledge into intelligent content delivery.
Deliver your docs and customer experience in a modern portal platform built for content. Connect ticketing, service, and knowledge in one platform.
Outcomes
What changes when you switch.
Built for: Customer success, support ops, digital CX, web teams
- 01Modern portal platform built for content, not a generic CMS
- 02Connect ticketing, service, and knowledge in one platform
- 03No-code template design — branded portals without engineering rebuilds
- 04Enterprise-grade trust: SOC 2 certified with 24×7 critical-care support
Capabilities
Everything you need, on day one.
Enterprise portal-as-a-service
A managed, branded portal platform purpose-built for delivering technical and customer content at scale.
No-code flexibility
Drag-and-drop template design — your team configures and brands the portal without engineering rebuilds.
Integrate service and CRM
Bi-directional CRM sync and integrations with Salesforce, Atlassian, ServiceNow, and other leading ticketing solutions.
360 customer view
Unify content, cases, knowledge, and customer data in one branded portal experience.
Enterprise search
Faceted, guided search across documentation, knowledge, forums, and uploaded files.
Community
Forums, blogs, and commenting — optional community capability integrated with SSO.
FAQ
Customer Portals — FAQ
Is the portal SOC 2 certified?+
Yes. The Discover CX portal is SOC 2 compliant — "secure storage, continuous monitoring, and privacy compliance" — and customers receive 24×7 critical-care support.
Which ticketing systems integrate with the portal?+
Integrated ticketing and case management with Salesforce, Atlassian, ServiceNow, and other leading service desks.
Can we brand the portal without engineering?+
Yes. No-code template design lets your team configure templates and brand the portal without engineering rebuilds.
Is there an RFP guide I can use to evaluate portals?+
Yes — request the "Find Your Next Customer Portal" RFP Guide from sales.
See Customer Portals live.
A solution engineer walks through your real workflow in 45 minutes.