DiscoverCX blog — field notes from the structured-content frontier

Headless CCMS, content delivery platforms, DITA, AEO, AI grounding — and how Fortune 500 docs teams ship.

Canonical URL: https://discovercx.com/blog Last updated: 2026-06-04

Recent posts

• 5 Radical Truths About the Future of Your CMS in the AI Era — 2025-11-10T16:58:34.000Z
• LLMS.txt – The New SEO for Generative AI — 2025-09-11T17:36:44.000Z
• The Self-Service Myth: Why Your Customers Don't Really Want to Help Themselves — 2025-08-21T03:25:48.000Z
• Documentation as Code: Why Modern Teams Are Ditching Traditional CCMS for Git-Native Workflows — 2025-08-11T20:29:58.000Z
• Plot Twist: AI Makes Content Strategy More Important, Not Less — 2025-08-11T20:29:58.000Z
• The Real ROI of Structured Content (And How to Prove It) — 2025-08-11T20:29:58.000Z
• Why Your Content Strategy Needs to Get Smart: Key Insights from Noz Urbina — 2025-08-11T20:29:58.000Z
• Getting Started with CCMS: What You Need to Know — 2025-06-11T00:50:24.000Z
• If Your Content Falls in a Forest, Does It Make a Sound? — 2025-06-11T00:50:24.000Z
• WCAG Compliance Guide for Technical Documentation — 2025-06-11T00:50:24.000Z
• The Content Pipeline: Let Content Delivery Make the Case for Structured Content — 2025-05-15T03:11:43.000Z
• AI & Truth Collapse: Understanding the Threat to Our Shared Reality — 2025-05-07T16:24:49.000Z
• Delivery-First: How Content Delivery Platforms Drive Structured Content Success — 2025-05-07T16:24:49.000Z
• Information Architecture as the Backbone of Scalable Content — 2025-05-07T16:24:49.000Z
• The Content Pipeline: Make Your Content Work Smarter, Not Harder — 2025-05-07T16:24:49.000Z
• The Content Pipeline: A Content Ops Maturity Model for Tech Doc Teams — 2025-03-04T19:26:35.000Z
• Rethinking Content Strategies with AI: Insights from Lance Cummings — 2025-02-17T19:17:13.000Z
• Personas: Are You Getting the Good, Avoiding the Bad, and Escaping the Ugly? — 2024-11-28T02:46:52.000Z
• Introduction to DITA: Advanced DITA Techniques — 2024-11-07T16:45:21.000Z
• Discover CX by Ingeniux at LavaCon 2024 — 2024-11-04T23:51:40.000Z
• Is DITA the Future of AI? How DOM RAGs will Revolutionize Enterprise AI — 2024-10-18T19:14:39.000Z
• Introduction to DITA: Best Practices + CCMS Integration — 2024-10-10T17:57:43.000Z
• 3 Key Approaches to Content Delivery - And Which One is Best — 2024-09-20T20:26:50.000Z
• Building Your Technical Documentation Infrastructure — 2024-09-20T20:26:50.000Z
• Building a Strong Foundation for Technical Documentation — 2024-09-20T20:26:50.000Z
• Composable Experiences with Headless CCMS — 2024-09-20T20:26:50.000Z
• Five Differences Between a Legacy and Modern Portal — 2024-09-20T20:26:50.000Z
• How Good Tech Docs Improve Customer Experience — 2024-09-20T20:26:50.000Z
• How Topic-Based Authoring Can Support Your Mission — 2024-09-20T20:26:50.000Z
• Ingeniux Acquires Simply XML Word-based DITA Authoring — 2024-09-20T20:26:50.000Z