# Pricing & Packages

> DiscoverCX is an enterprise content delivery platform. Build your stack from three modular products — Discover CCMS, Discover Portal, and Headless API — across four configurable packages. Get a quote.

**Canonical URL:** https://discovercx.com/pricing
**Last updated:** 2026-06-04

---
Build your success stack with DiscoverCX.

DiscoverCX gives you the modular building blocks for outstanding customer experience — Discover CCMS, Discover Portal, and a Headless API. Go all-in-one or compose your stack. Enterprise pricing, scoped to your needs.

## Modular products

### Discover CCMS

Power content operations. Empower SMEs and authors. Improve quality, reduce errors, and increase productivity.

- Structured content authoring
- AI writing assistant
- DITA, HTML, DocBook, Markdown
- Workflows and reviews
- Version control
- Multichannel publishing
- Localization automation
- Content Publishing Pipeline

### Discover Portal *(add-on)*

Self-service portal platform. Personalize experiences with granular permissions. Create a unified source of truth.

- SSO and user management
- No-code template design
- Integrated ticketing and cases
- Ticket deflection
- Knowledge base
- Glossary and help widget
- Granular permissions and security
- Bi-directional CRM sync

### Headless API *(add-on)*

Aggregate, transform, and deliver any content format through a powerful Content-as-a-Service API.

- JSON API
- Enterprise publishing workflows
- Dynamic content delivery
- Content transformation
- High-availability cloud service
- Integration with third-party apps
- Support any platform or device
- Content localization delivery

## Packages

### All-in-One (most popular)
*CCMS + Portal*

Combines CCMS and Portal — a seamless content management and customer engagement experience.

**Best for:** Teams replacing a help authoring tool plus a separate portal with one platform.

Includes:
- Discover CCMS
- Discover Portal
- Standard integrations
- 24×7 critical-care support

### Enterprise Portal Package
*Portal + Aggregation*

Our enterprise portal and customer experience platform. Bring your own content with aggregation services and connectors to leading CCMS apps.

**Best for:** Teams that already own a CCMS or want to consolidate multiple content sources into one customer portal.

Includes:
- Discover Portal
- Content aggregation services
- Connectors to leading CCMS apps
- 24×7 critical-care support

### CCMS + Headless Delivery
*CCMS + Headless API*

Streamline management and distribute your content seamlessly across all channels and platforms.

**Best for:** Teams building their own front ends, in-product help, or AI integrations from a structured source of truth.

Includes:
- Discover CCMS
- Headless API
- Standard integrations
- 24×7 critical-care support

### Headless CMS
*Headless API*

A delivery-first package: structured content modeled in DiscoverCX and exposed through the Headless API for in-product help, docs sites, and AI grounding.

**Best for:** Teams that need structured content delivery without a customer-facing portal layer.

Includes:
- Headless API
- Content modeling
- Multichannel delivery
- 24×7 critical-care support

## Services included

- Dedicated Project Manager
- Business analysis and definition
- Design, development, and testing
- Content migration and launch
- Support and SaaS deployment
- 24×7 critical care
- Full web operations

## FAQ

### How is DiscoverCX priced?

DiscoverCX is an enterprise SaaS platform with annual contracts sized to your authoring team, your delivery volume, and the package you select. We don't publish per-seat list prices because customer configurations vary widely — a small docs team running CCMS + Headless looks very different from an enterprise running the All-in-One package with global rollout services. Talk to us and we'll provide a line-item proposal.

### Can I start with one product and add others later?

Yes. The three products — Discover CCMS, Discover Portal, and Headless API — are designed to be added incrementally. Customers commonly start with CCMS + Headless and add Portal in a later phase, or start with Portal + content aggregation and add CCMS once they consolidate authoring.

### What's included in implementation services?

Every engagement includes a dedicated project manager, business analysis, design and development, testing, content migration, and launch support. Ongoing operations include 24×7 critical-care support and SaaS deployment management.

### Can we migrate from MadCap, Paligo, Heretto, or another CCMS?

Yes. Migration is part of the implementation services on Business and Enterprise engagements. We provide tooling and a dedicated migration engineer to move existing DITA, Flare projects, or proprietary CCMS content into Discover CX without fidelity loss.

### Is DiscoverCX SOC 2 compliant?

Yes. DiscoverCX is SOC 2 Type II certified, with secure storage, continuous monitoring, and privacy compliance across the platform. SOC 2 reports are available on request under NDA.

### How do I get a quote?

Request a demo or contact sales — a solution architect will scope your project (users, content volume, integrations, package mix) and respond with a written proposal, typically within a few business days.

---

## About DiscoverCX

DiscoverCX is the headless content delivery platform built on the world's leading CCMS — author in DITA, Markdown, or HTML, deliver to portals, docs sites, Salesforce, and AI assistants from one source of truth.

**Talk to sales:** https://discovercx.com/contact
**Request a demo:** https://discovercx.com/demo
**Pricing:** https://discovercx.com/pricing

*This is the LLM-friendly markdown version of https://discovercx.com/pricing. The human-readable page is at the canonical URL above. For a full site index, see https://discovercx.com/llms.txt.*